Livestock Eye Cameras – Support for Existing Customers
Looking for Livestock Eye camera support? We're happy to help — even if you didn't originally buy your camera from Zopkins.
Livestock Eye supplied livestock, farm, stable and rural monitoring cameras to customers throughout the UK for several years. Their products included 4G livestock cameras, remote monitoring cameras and the LivestockEye Box Cam for horseboxes and trailers.
Unfortunately, Livestock Eye no longer appears to be trading online. Its former website and Facebook page have disappeared, leaving existing customers without the support channel they originally purchased their cameras from.
At Zopkins, we already specialise in 4G, Wi-Fi and remote camera systems. If you own a Livestock Eye camera and need help keeping it working, we'll do our best to assist — regardless of where you originally purchased it.
Contact Zopkins Support →Livestock Eye Camera Help – Common Questions
Evidence from existing Livestock Eye owners indicates that many Livestock Eye 4G cameras, including bullet and PTZ models, use the CamHi camera platform. CamHi was commonly used with these cameras and remains available today. CamHiPro is part of the same general HiChip/CamHi camera ecosystem and may also work with compatible cameras, though we can't guarantee that for every model. If your camera originally used CamHi, that's the sensible app to try first. We haven't found evidence that every camera Livestock Eye ever sold used CamHi — models and stock changed over the years. The separate Livestock Eye Box Cam appears to be a different type of camera and may use a different app altogether (see the Box Cam section further down this page).
On CamHi/CamHiPro-type cameras, a "Wrong Password" message generally refers to the password stored in the camera itself, not your Apple ID, Google account or general phone/app password. Many CamHi-family cameras leave the factory with the credentials username admin and password admin, but Livestock Eye sold different models and versions over the years, so we can't guarantee admin/admin applies to your particular camera — and if the camera has previously been set up, its password may already have been changed from the factory default. Don't repeatedly guess passwords, and don't immediately factory-reset a camera that's still accessible somewhere else. If another phone or tablet can still access the camera, leave it alone for now: record the camera's UID/device ID, its QR code, the model and serial number if shown, the app name, screenshots of its network and camera settings, and (for 4G cameras) the SIM/network details, before you change anything.
Compatible CamHi-family cameras normally have a physical reset button, often on a short flying lead from the camera body or tucked under a weatherproof cover — we can't give one universal reset duration, because different OEM versions of this hardware vary. A factory reset will generally return the camera to its factory settings, but it can also erase Wi-Fi settings, 4G/APN settings, other network configuration, camera configuration and potentially other saved settings — so make a record of the existing configuration before factory-resetting the camera wherever possible. After a genuine factory reset, many CamHi-compatible cameras return to username admin and password admin, though again this is common rather than guaranteed for every Livestock Eye model. If the camera still reports "Wrong Password" after a confirmed factory reset, get in touch with us and send a clear photo of the camera, a photo of any labels or QR code, a screenshot of the error, the app name, and the camera model if visible. We're happy to try to identify the hardware and platform even if you originally bought it from Livestock Eye rather than us.
Not necessarily. Some camera platforms use a device/camera login password (the one CamHi asks for when you add or view the camera) and a separate, temporary Wi-Fi/hotspot password used only during initial setup. Some CamHi-family cameras use a separate factory hotspot password for that setup step, but we wouldn't want to give you one generic password and imply it applies to every Livestock Eye camera — it's worth identifying your exact model first. The key point is that a "Wrong Password" error inside CamHi is normally asking for the camera/device password, not the password used to join the camera's temporary Wi-Fi network during setup.
Work through this roughly in order. First, power: is the camera actually receiving power? Check the power adaptor, any 12V supply, battery and connectors, and look or listen for startup movement, IR LEDs or other signs of life. Second, for 4G cameras, check the SIM and data account: is the SIM still active, does it have data or credit, and has a PAYG SIM lapsed through inactivity, or has local network coverage changed? Third, mobile network and APN: a replacement SIM may need different APN settings entered manually, so don't assume swapping a SIM will work automatically on every camera. Fourth, don't delete an offline camera from CamHi/CamHiPro until you've recorded its UID and settings. Finally, power-cycle the camera and give it a few minutes before considering a factory reset — that should usually be a later step, not the first one. If the camera is still offline after all of that, contact Zopkins and we'll help you work through it.
Often, yes. Many generic 4G camera systems aren't permanently tied to a single mobile network, so a different data SIM can work — but this does depend on the individual Livestock Eye camera. The new SIM needs to support mobile data, and the camera may need the correct APN settings entered manually before it will connect; it's also worth checking signal and network compatibility at the camera's location. We'd avoid resetting a camera that's already working just to try a new SIM without good reason. Our existing 4G camera support guides cover checking a 4G connection, setting APN details manually, and general 4G camera offline troubleshooting — the steps are largely the same regardless of which brand originally supplied the camera.
Yes. Zopkins is entirely independent from Livestock Eye and we don't have access to Livestock Eye's private customer records, firmware or internal technical documentation. But because we already work with 4G, Wi-Fi and remote camera systems day-to-day, we're happy to help identify and troubleshoot Livestock Eye cameras wherever we reasonably can — we just can't promise that every camera can be recovered. Get in touch with photos of the camera, its label/QR code, the model number, the app you're using, whether it's Wi-Fi or 4G, SIM/network details if relevant, a description of the symptoms or error message, and screenshots if you have them, and we'll take a look.
Before you do anything else
If your Livestock Eye camera is still working in an app on an old phone or tablet, do not delete it from that app. Record the camera UID/device ID, QR code and any visible settings first.
Still having trouble with a Livestock Eye camera?
Send us a photo of the camera, its label/QR code, the app you're using and a screenshot of the problem. We'll do our best to help, even if you originally bought the camera elsewhere.
Contact Zopkins Support →Is Livestock Eye still trading?
As far as we can establish, Livestock Eye is no longer actively trading through its former website.
Livestock Eye Ltd was incorporated in the UK on 3 February 2020 under company number 12438952.
At the time of our latest check in September 2026, Companies House still lists LIVESTOCK EYE LTD as an active company, but with an active proposal to strike off.
The company's most recent filed accounts cover the period ending 28 February 2022. Subsequent accounts and confirmation statements are currently shown as overdue.
A First Gazette notice for compulsory strike-off was issued in January 2024, with that strike-off action subsequently suspended in February 2024.
There does not appear to have been a public announcement from Livestock Eye explaining why the business stopped trading or why its website and social media presence disappeared.
It is therefore important not to speculate about the reason. The available public records tell us about the status of the company, but not the circumstances behind the apparent end of its trading operations.
Last checked: September 2026.
What happened to existing Livestock Eye customers?
This is potentially the bigger problem.
Farm and livestock cameras are not products that simply disappear when the retailer stops trading. Many Livestock Eye systems remain installed in farms, yards, stables, fields and other rural locations around the UK.
Customers may still have perfectly serviceable cameras but can encounter problems with SIM cards, mobile data, camera applications, passwords, power supplies, network settings or replacement accessories.
Some customers may simply want to add another camera to an existing setup.
Without the original supplier available, finding the correct information can be difficult.
That's where we may be able to help.
Zopkins support for Livestock Eye cameras
Zopkins specialises in remote camera systems, including 4G SIM cameras used on farms, stables, yards and other locations without fixed broadband.
Although we have no connection or affiliation with Livestock Eye Ltd, many of the underlying technologies used by this type of camera are familiar to us.
If you have a Livestock Eye camera that isn't working properly, you are welcome to contact us even though you didn't buy it from Zopkins.
We cannot promise that we'll be able to repair or support every Livestock Eye model. Different models may use different hardware, applications, firmware and cloud services, and we do not have access to Livestock Eye's private customer or technical records.
However, we'll be happy to take a look and help where we reasonably can.
Livestock Eye Cameras and Products We Have Identified
If you're not sure exactly which Livestock Eye product you own, these are the ones we've been able to reasonably establish existed. We've been careful only to state what the evidence supports, and to say so plainly where we haven't been able to verify a detail.
Livestock Eye 4G SIM Dome / PTZ Camera
A remotely viewable 4G livestock/farm camera with pan and tilt functionality. Evidence indicates that models in this family used the CamHi platform (see "Which app does a Livestock Eye camera use?" above).
Livestock Eye 4G HD Bullet Camera
A fixed 4G farm/livestock monitoring camera. Examples are still appearing on the second-hand market. Evidence suggests that at least some Livestock Eye 4G cameras of this type belong to the same CamHi/HiChip camera ecosystem.
Livestock Eye Box Cam
A self-contained local Wi-Fi camera intended for horseboxes, trailers and similar applications — see the dedicated section below for what we currently know about it.
Battery and 12V camera installations
Livestock Eye customers also used camera systems powered from mains, battery or 12V supplies in remote agricultural settings. We're not aware of a precise model name for this beyond the cameras already listed above, so we've described it generally rather than invent one.
Livestock Eye Box Cam
The Livestock Eye Box Cam was a self-contained wireless camera intended for use in horseboxes, trailers and similar applications. Based on contemporary references, it's understood to have included roughly the following characteristics:
- creates its own local Wi-Fi connection
- no broadband or mobile connection required for local viewing
- roughly 15m wireless range
- rechargeable battery
- around 6 hours of quoted battery operation
- magnetic mounting, with an alternative adhesive/Velcro-style mounting option
- wide-angle viewing
- infrared/night vision
The Livestock Eye Box Cam appears to have been based on a different self-contained Wi-Fi camera platform from the company's 4G farm cameras — it does not appear to use CamHi. Similar cameras use apps such as Safetycam or Safetyeye, but we have not yet confirmed the application supplied with every Livestock Eye Box Cam.
If you own a Livestock Eye Box Cam and aren't sure which app it uses, get in touch — the more of the following you can send, the better chance we have of identifying it: clear photographs of the camera, its labels and any QR codes, the name of any Wi-Fi network (SSID) the camera itself broadcasts, screenshots from the original app if you still have it, and the old manual or packaging if you kept it. Identifying the camera's own Wi-Fi network name can sometimes help us identify the underlying camera platform, even when the app itself is uncertain.
My Livestock Eye 4G camera has gone offline
A camera suddenly showing as offline doesn't necessarily mean that the camera itself has failed.
With 4G cameras, one of the most common causes is the mobile data connection.
If a camera has been switched off for a long period, its PAYG SIM may have become inactive. Alternatively, the SIM may have run out of credit or data, the mobile network coverage in that location may have changed, or its APN/network settings may no longer be correct.
Power problems are another common cause.
A damaged cable, loose connector, failing mains adaptor or discharged 12V battery can all make what appears to be a network fault actually a power problem.
Before performing a factory reset, we strongly recommend recording as much information from the existing system as possible.
If the camera is still present in its app, do not immediately delete it from the app. If possible, take screenshots of its settings and record its camera UID/device ID before making major changes.
What should I send Zopkins if I need help?
The more information we have, the better chance we have of identifying your camera and understanding how it works.
Ideally, contact us with clear photographs of the camera itself and any labels or stickers attached to it. Please also tell us which mobile app you use to view it, whether it connects by 4G, Wi-Fi or both, which SIM/network is installed, how the camera is powered, and what problem you're experiencing.
If there is a QR code, UID, model number or serial number on the camera, a photograph of this can be particularly useful.
If the camera displays an error message or shows a particular status inside its app, send us a screenshot of that too.
Please don't post passwords or other private login information publicly.
Can a Livestock Eye camera use a different SIM card?
Possibly.
Many 4G camera systems use conventional mobile data SIM cards and are not inherently tied to a particular mobile network.
However, this depends on the individual camera.
Changing SIM provider can sometimes be an effective solution where the original SIM has expired or where another network now provides better coverage at the camera's location.
The new SIM must normally have mobile data enabled and the camera may require the appropriate APN settings for that network.
Zopkins already supports and troubleshoots 4G farm camera systems, so if you're unsure what your Livestock Eye camera is doing, send us the details and we'll see what we can determine.
Related: checking a 4G connection, manually setting APN details, and general 4G camera offline troubleshooting — the same steps apply regardless of which brand originally supplied the camera.
Should I factory-reset my Livestock Eye camera?
We wouldn't make this the first step.
If an older camera is still registered in its existing app or cloud platform, factory-resetting it can sometimes make a recoverable problem harder to solve.
Start with the basics: confirm that the camera has a reliable power supply, check the SIM/data account if it is a 4G model, restart the camera, restart your phone or viewing device, and make a record of all existing camera information.
If a reset is eventually required, having the camera UID, QR code, application details and existing settings documented beforehand can be extremely useful.
What if my Livestock Eye camera can't be repaired?
We'll tell you.
There is little benefit in spending hours attempting to revive a camera if a critical service it depends on no longer exists or the hardware itself has failed.
If we believe replacement is the more sensible option, we can help you choose an appropriate modern farm camera based on what your old Livestock Eye system was doing.
Zopkins supplies both static and PTZ 4G farm cameras, including systems that can be viewed remotely from a phone or tablet and installed in locations without fixed broadband.
Depending on the installation, options are available for mains or 12V power and for different types of rural monitoring.
We would much rather help you identify the correct solution than simply sell you whichever camera costs the most.
Browse current Farm & Livestock Cameras →Replacing or expanding an existing Livestock Eye installation
You may not necessarily need to remove an entire existing installation just because Livestock Eye has stopped trading.
If some cameras are still working, it may be perfectly reasonable to leave them in service and replace or supplement individual cameras as required.
Contact us with details of your current installation and what you're trying to achieve.
For example, tell us whether you're monitoring a lambing or calving shed, stable, field, yard, machinery area or another remote location; whether mains electricity is available; whether you have Wi-Fi; and what mobile networks work well at the site.
We can then suggest the most practical approach.
Why use a 4G livestock camera?
4G cameras are particularly useful in agricultural environments because they don't require conventional broadband at the camera location.
A camera can connect directly to a mobile network and provide remote viewing from a smartphone or tablet.
This makes them useful for calving and lambing sheds, stables, yards, remote buildings, fields, storage areas and other locations where installing broadband or running network cables would be difficult.
Depending on the model, features can include night vision, remote pan and tilt, optical or digital zoom, motion alerts, local microSD recording and multiple-user viewing.
Already own a Livestock Eye camera? Contact us
If you've found this page because your Livestock Eye camera has stopped working, don't feel that you have to immediately replace it.
Send us some information about the camera and we'll see whether we can help. It doesn't matter that you didn't originally buy it from us.
Zopkins is a small UK family-run business specialising in wildlife, farm and remote camera systems. We would rather see usable equipment kept working where possible, and we're happy to provide reasonable advice to Livestock Eye customers who have been left without their original supplier.
- What Livestock Eye camera you have
- Which app it uses
- Whether it's Wi-Fi or 4G
- Which SIM/network is fitted
- What the camera is currently doing
- A few photographs or screenshots where possible
Frequently asked questions
Livestock Eye no longer appears to be actively trading through its former website, and its Facebook page has also disappeared. Livestock Eye Ltd remains shown at Companies House as active at the time of writing, but with an active proposal to strike off. We have not found a public statement from Livestock Eye explaining what happened.
Livestock Eye Ltd was incorporated in the United Kingdom on 3 February 2020.
It depends on the fault and model. We don't have access to Livestock Eye's proprietary records and can't guarantee support for every product, but we're happy to help diagnose problems and identify possible solutions.
Yes. You don't have to be an existing Zopkins customer to ask us for help with a Livestock Eye camera.
Don't immediately factory-reset or delete the camera from its app. First check its power supply, SIM/data status if it is a 4G model, mobile signal and physical connections. Record the camera's UID, QR code, model information and app settings before making major changes.
Often, yes. It depends on how the original installation is configured. Send us photographs and details of your existing setup and we can advise on the options.
Important: Zopkins Ltd is an independent company and is not associated with, endorsed by, or affiliated with Livestock Eye Ltd. Livestock Eye and related product names are used on this page only to identify the products and customers we are discussing.
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