FAQs
We try to keep things simple — but if you have questions, here are the ones we get asked most. Already own a camera and need setup or troubleshooting help? Visit our Support section instead.
What is the WiFi range of your bird box cameras?
It varies depending on your router's hardware, its location, building materials, and neighbouring WiFi networks — so there's no single number we can give you. The best test: take your phone to where you want to install the camera. If it gets a WiFi signal there, the camera will work fine.
Are your cameras easy to install and set up?
Yes — we provide simple instructions to get you up and running, and many of our customers describe themselves as technophobes but have no issues at all. We're also here to help with anything you get stuck on.
Are your bird box cameras suitable as a gift?
Definitely — our kits are packaged professionally in branded boxes, and we don't include any paperwork showing the cost inside the package.
How quickly will I get my order?
You'll normally receive your item in 3-4 days. If you need it urgently, choose the faster delivery option at checkout.
Do I need WiFi or a 4G camera?
If the location has a reliable WiFi signal, a WiFi bird box camera is simpler and cheaper. If it doesn't — a barn, stable, or remote field — you'll need one of our 4G cameras instead.